Hi there,
Thank you for your feedback.
We are so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,
Phase Eight Customer Care
Hi There,
Thank you for your generous feedback.
We are so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,
Phase Eight Customer Care
“The dress is gorgeous! but unfortunately I will have to return it, because for me it is too long even with 10 cm high heels (my height is 160 cm). I'm very upset, but it's not because it's the dress's fault.”
It's wonderful to hear that you're so pleased with the service and aftercare! Finding a beautiful dress for a special occasion is a great feeling, and it's even better when you have a positive shopping experience to go along with it. Enjoy your special occasion in advance!
Hi there,
Thank you for getting in touch about your recent order. I am very sorry to hear you received the wrong dress. I hope that we have now resolved this issue with you, if not then please get in touch directly and we can assist.
Kind regards, Phase Eight Customer Care