“I’m a 153cm and got a size 6. The dress is comfortable and fit perfectly, I got so many complements. A gold ring on the belt fell off straight away though.”
Hi there,
Thank you for taking the time to leave us feedback, we're so pleased to hear your dress arrived very quickly!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback, we're so pleased to hear you love your new dress.
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback and we are happy to hear that you are happy with the service received while shopping with us.
If you do have any questions, please contact our customer service team and we will be more than happy to help.
Kind regards.
Hello,
I am sorry to hear that we have let you down on your order this time.
It is most important to us that our customers have an enjoyable and smooth shopping experience with us at Phase Eight and I am disappointed that we have let you down on this occasion. I do hope that this has not deterred you from ordering from us in the future as we do value your custom. If you still need our assistance our customer care team will be happy to assist you. Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed your new garment. I have passed this onto our technical and website team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
Hi there,
Thank you for your feedback.
I am so sorry to hear this, please know this is not our usual standard of service. I have passed this onto the relevant team to ensure this does not happen again
We hope to see you shopping with us again soon.
If you have any further queries, please do not hesitate to get back in touch.
Kind regards,