“The picture of the dress is super but when you wear it the zip stands up at the back making a C shape the lining is smaller than the dress. It’s very long so not suitable for my stature. The quality is very high standard.”
Hi, appreciate your feedback. Sorry to hear about the discrepancy in the dress fitting and the zipper issue. We'll take note of this for improvement. If you have any further comments, feel free to share.
Best regards.
“I buy the dress for the split, and when I get it there wasn't any split I was disappointed because I always shop at phase8, I wanted it for Ascot but have to send it back.”
Hi there,
Thank you for your great review. We are really pleased that you love Phase Eight clothes.
It is also good to hear that you find the ordering process easy.
We hope to see you soon.
Kind regards,
Phase Eight
“The 2 seams at the back waist weren’t aligned and it was very obvious once on. Also the inner skirt lining was a way smaller size to the dress size. Finally, the zip was attached to both the lining and dress which meant there was a pucker just where the zip starts at the lower back. Not what you’d expect for the price of the dress.”
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the quality of your new garment. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
