Hi Simerouda
Thank you for taking the time to leave this feedback, I am delighted to hear that you are happy with our service. I hope you are enjoying your new purchase. We look forward to you shopping with us again soon.
Kind regards
Phase eight customer care
Good afternoon ,
Thank you for taking the time to leave this feedback. When reviewing your refund I can see that you have been refunded for the price you paid for the items; your purchase was made with 20% off everything. If you have any queries about the amount refunded, please contact us and we will be more than happy to take you through the amounts paid and refunded.
Kind regards
Hello there,
Thank you for taking the time to leave us feedback.
I am sorry to hear about the import taxes, please note that all the information about duties and taxes are being provided at the checkout stage.
If there is anything we can help you with, please let us know.
Kind regards,
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
“It is a beautiful jumpsuit. I love it. The only negative is that the legs are really long. I’m 5’7 and I’ve had to have 4 cms turned up to wear it with kittens heels.”
Hi there,
Thank you for getting in touch.
I am so glad to hear you are happy with our service.
We hope to see you shopping with us again soon
Kindest Regards,
