Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received from our couriers, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. If you are still having issues with your order, please do not hesitate to contact us and we can look into the matter further.
Kind regards,
Hi there,
Thank you for your feedback.
We are so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards
Phase Eight Customer Care
That's wonderful to hear! A seamless shopping experience with fast delivery and ending up with a lovely outfit is always a great outcome. Enjoy your fabulous new outfit!
Hello,
Thank you for letting us know exactly what you didn’t like about your shopping experience, I am sorry to hear that you are not happy with our Gift card refund policy.
This will be passed on a feedback , as we want you to have the best customer service while shopping with us.
Thank you for taking the time out of your day to provide us with your feedback and for bringing this to our attention, as we value your feedback.
Best wishes
Kay @ Phase Eight Customer Care
