Good afternoon,
Thank you for your feedback. We're glad to hear you were pleased with the fast delivery, but we're truly sorry that our returns process for international customers didn’t meet your expectations.
We understand how frustrating this can be, and we’re actively reviewing our policies to make the experience smoother and more accessible for customers outside the UK. Your comments are valuable and will be shared with our team as we work to improve.
We hope you’ll consider giving us another chance in the future, and if there's anything we can do to help in the meantime, please don’t hesitate to reach out.
Kind regards, Phase Eight Customer Care
“I lovely very flattering jumpsuit. The frill sleeves and tie belt make it more special. I love that it has pockets and the v neck is not too deep as this is often a problem for me as I have a smaller bust. The leg length is a bit too long for me ( I am 5’6 ) but they will be easy to turn up.”