“Lovely colour. Ordered other dresses for choice. Returned this one as another fitted slightly better. Have another Phase Eight jumper dress & this one didn’t fit quite as well.”
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience and love your new dress.
We look forward to you shopping with us again.
Kind regards
Hello there,
Thank you for your feedback.
We are very sorry to hear that you received the wrong item, this is not what we would expect and I can assure you this is by no means a common occurrence. Please contact our customer service team to help you with the return, however, if there is anything else we can do for you please do not hesitate to contact us.
Kind regards.
“All items from Phase Eight are good quality. Love the knitted mini dresses. Have several wear with leggings and knee high boots. Wash well. Remove bobbles if necessary and they look like new.”
Hi there,
Thank you for getting in touch.
I am so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,