“I had already got a black version of this dress I bought a few years ago to wear over Xmas. It looks dressy but has the relax feel at the same time. So when I came across it in blue I knew I had to have it.”
“What a disappointment, the seam at the waist of the dress unravelled before I even got to wear it the first time. I was getting dressed for my Christmas party when my back suddenly felt cold and I realised the seam has split. And this is not a tight dress, so it wasn't because it was too small. So no Christmas party dress for me. I've had to get it mended before I can wear it again. I had expected more from Phase Eight.”
Hello Diane,
Thank you for taking the time to leave us your feedback and we are extremely sorry to hear that you are not pleased with the quality of your purchase, we are very sorry that the seam has split. We have sent this onto our garment team to investigate as we want to offer the best quality possible.
Thank you for shopping at Phase Eight.
Kind regards,
Phase Eight Customer Care
Hello there,
Thank you for your feedback. we are very sorry to hear this item was unsuitable for you. We hope you were able to receive a swift refund and were able to find a suitable alternative.
Kind regards,
Hi there,
Thank you for your generous feedback.
I am so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
If you have any other questions please let us know.
Kindest Regards,
