Thank you for your feedback, I am so sorry that the item arrived in this condition, as we never expect items to be sent like this, we carry out quality checks on all dispatched items, but these must have slipped through. we can offer a discount on a faulty item or repair costs up to £20, so please do contact Customer services regarding this issue, or you may return the item free for a full refund.
Hi there,
Thank you for getting in touch.
I am so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,
“Unfortunately, I had to return the dress as it wasn't really suitable for the occasion I intended it for. However, it is a beautiful dress and fitted well and I wish I had the right venue for it. Really sorry to return it.”
Hello,
Thank you for leaving such a positive review with us.
It's great to hear our delivery service was quick and well packaged
We are so happy we could provide this level of service to you.
Thank you for shopping with us and we look forward to providing you with great service again in the future.
Kind regards
Hi there,
Thank you for your feedback.
We are so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,
