Hi there,
Thank you for taking the time to leave us feedback, we're so pleased to hear you love your new jumpsuit.
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
Thank you for your feedback, I am so sorry that the item arrived in this condition, as we never expect items to be sent like this, we carry out quality checks on all dispatched items, but these must have slipped through. we can offer a discount on a faulty item or repair costs up to £20, so please do contact Customer services regarding this issue, or you may return the item free for a full refund.
“I love this jumpsuit & bought it for a very important occasion. First ever Emcee event for me & I got so many compliments. Someone even asked me if I was off the TV!
Really comfy, great fit & I felt fab.”
Hi there,
Thank you for taking the time to leave us feedback and we are happy to hear that you love your new purchase.
If you do have any questions, please contact our customer service team and we will be more than happy to help.
Kind regards.
Hello Monica, thank you for taking the time to leave us feedback, and I am very sorry to hear that this is the service you have received from our couriers. this is not up to our usual standard at all, and I will pass this on to the relative people to investigate to ensure this does not happen again. The postage charges have been refunded; I can see on your order that the issue has been resolved. I am sorry for any inconvenience and disappointment this has caused.
Kind regards,
Phase Eight Customer Care.
