Hello,
Thank you for taking the time to leave us feedback.
We are very sorry to hear that you was disappointed with our returns process, please be assured that this is not reflective of our usual service and your feedback has been passed to the relevant departments to prevent this from happening again in the future.
We can see from your account that you have now been contacted to have this issue resolved but if there is anything else that we can help with please do not hesitate to get in touch.
Kind Regards,
“It's a wonderful dress. It flows beautifully, makes one look slim, ends a little below the knee, wraps perfectly and does not fall open. I chose the smaller of two sizes.”
“Beautiful dress even better in person material good quality with a good weight so hangs well. Lovely to get a wrap dress that’s actually a wrap and not a faux wrap so that it can be adjusted to fit well. Material soft.”
Hi there,
Thank you so much for your feedback.
We are so glad you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,
“Lovely material, drapes well, fits like a glove and very flattering. Perfect fit for my standard size 12 and lovely length for me at 5'7'' Can't wait to wear it!”