Thank you for your feed back,
This does sound as if it is a material fault so I can only apologise, please return the dress back to us for a full refund.
“This is a beautiful dress, very pretty and flattering too. I’ve bought it for a wedding but I already know I’ll get a lot of opportunities to wear it afterwards”
It's wonderful to hear about your positive experience! An easy-to-navigate website, speedy delivery, and hassle-free returns all contribute to a seamless shopping experience. I'm glad to hear that you're happy with your purchase and that you plan on using Phase Eight again. Happy shopping!
