Thank you for your feedback,
I can only apologise that your Audrey Black Wide Leg Jumpsuit in this condition if you continue to have issues with the zip please return back to us for a full refund.
Hi There,
Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with both our product and the service provided and we are so happy to hear that you are pleased with the fit and quality, we look forward to you shopping with us again.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us
Kind regards,
Phase Eight Customer Care
“Audrey black wide leg jumpsuit was beautiful material and fitted perfectly. However, I struggled with the two tiny buttons at the back of the neck and the long zip so unfortunately I would have needed help if going to the ladies.”
Hi, we're thrilled to hear that you found the jumpsuit lovely, and we appreciate your feedback on our prompt and professional service. Thank you! Best regards.