Hi there,
Thank you for your feedback, and I’m so sorry to hear about the inconvenience with your return. We understand how frustrating this must have been and truly appreciate your loyalty as a valued customer. Your comments will be shared with our team as we continually work to improve our processes for international customers. If there’s anything we can do to assist further, please don’t hesitate to let us know.
- Phase Eight customer care
Hi There,
Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with both our product and the service provided and we are so happy to hear that you are pleased with the fit and quality, we look forward to you shopping with us again.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us
Kind regards,
Phase Eight Customer Care
“Dress and fabric were lovely and I was expecting that it would be long as I am 5’2 but the dress as a whole was huge and completely swamped me in width and length.”
