Hi There,
Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with our product. I am very sorry to hear that you are disappointed with the fit of this garment and it was unsuitable for you. I have now passed this on to our technical team to review for the future as we want our sizing and styling to be as accurate as they possibly can.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us.
Kind regards,
Phase Eight Customer Care
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the quality of your new garment. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
“I cannot comment as the dress that arrived was miles too big. However, I did like the fabric and style. Unfortunately, haven't got the right size yet.”
“The dress is beautiful. The only downside is that it doesn’t have a zip but two small buttons on the back of the high collar. They are very difficult to fasten and would be impossible if you had long nails.”
Hi there,
Thank you for your feedback.
We are so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,
