Hello,
Thank you for your feedback. We are very sorry to hear that you have not received the item, this is not what we would expect, and we can assure you this is by no means a common occurrence. We hope you have received a swift refund and if there is anything else we can do for you please do not hesitate to contact us
Thank you for shopping at Phase Eight.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback, we're so pleased to hear you received excellent service in one of our stores!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
Hi, it's great to hear that you have a lovely dress from Phase Eight. However, it's disappointing to hear that the Cheltenham branch has closed, making your nearest shops less convenient. Your feedback is important, and we hope you can continue to find the styles you love through their online store or other nearby locations. Thank you for sharing your thoughts!
Best Regards
Hi there,
Thank you for taking the time to leave us feedback and we are happy to hear that you are happy with the service received while shopping with us.
Your feedback has now been forwarded to our relevant department for further investigation.
If you do have any questions, please contact our customer service team and we will be more than happy to help.
Kind regards.
“I love Phase Eight dresses the fit and quality are always excellent. Ordering is easy and delivery is prompt. I know if l order Phase Eight items l will never be disappointed.”
Hi there,
Thank you for taking the time to leave us feedback, we're so pleased to hear you've had a great shopping experience with us.
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care