“I bought this for our 25 year wedding anniversary celebration next year. I bought it so early as I loved the dress so much. It’s absolutely gorgeous. A perfect fit.”
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
Hello Anne,
Thank you for taking the time to leave feedback. The return will be processed within 14 working days from the date you posted the item. I can see that the refund has been processed, and this issue is now resolved.
Kind regards,
Phase Eight Customer Care
Hello, thanks for the feedback.
I am so pleased that you love your order, we hope you can enjoy shopping with us again soon.
Best wishes, Phase Eight Customer Care.
“Its a beautiful style that swishes nicely when you walk. I bought for a wedding and was just perfect. I coordinated light sage green accessories. A big bonus as it doesnt crease.”
Hi there,
Thank you for taking the time to leave this feedback, I am delighted to hear that you are happy with our service and that you found the return process easy! We look forward to you shopping with us again soon.
Kind regards,
Phase eight customer care
