Hi,
Thank you for taking the time to leave this feedback, This is not the usual high level of service you should expect from us and we sincerely apologise for this. Please do get in touch with our customer service team, who can assist you with this.
Kind regards,
Phase eight customer care
“This dress is going to be perfect for my daughter's summer wedding. I was so pleased that it was available in a Petite size. The quality is very good, and I'm looking forward to purchasing matching accessories.”
“This is such a beautiful dress. Bought to wear at a wedding in September….I can’t wait to wear it. True to size. The material was a little creased and needed a warm iron. Skims the tummy area so very flattering to wear.”
Hello there, thank you for taking the time to leave Hobbs a review. I am so pleased to hear that you love our website and the products. However, I am so sorry to her that we let you down on your order due to the delivery. I can assure you this is not what we expect here at Phase Eight and this will be raised with my team to ensure this does not happen again.
Thank you for bringing this to my attention and I hope we welcome you back soon and can improve your customer experience.
- Phase Eight customer care
“Lovely dress and just what I was looking for for my son's wedding. Having the sleeves means I don't need a jacket but can use a shawl if needed. I'm 5'4" and the petite length on me was perfect.”
