Hello thank you for your feedback,
Items are usually only cancelled if the warehouse find that the stock is not available, this can happen if they discover that the item is not of saleable quality when picked for dispatch, this is only when the stock is down to one or two items.
I do apologise if this was the cause.
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience.
We look forward to you shopping with us again.
Kind regards
