Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
Good afternoon
Thank you for taking the time to leave a review on your purchase with Phase EIght and we re so pleased you found the returns and refund process to be quick and easy.
We hope you continue to enjoy shopping with us.
Phase Eight Customer Care