Thank you for your feedback,
I do apologise that you failed to receive one of your items I can see that this was refunded for you when we were informed.
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received from our couriers, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. If you are still having issues with your order, please do not hesitate to contact us and we can look into the matter further.
Kind regards,
