“Es kam leider der falsche Jumpsuit. Er passte nicht. Und hat auch schon ein paar Fehler in der Verarbeitung. Die Rücksendung funktioniert ebenso wenig. Und der Kundenservice reagiert auf mehrfache Kontaktaufnahme leider auch nicht.”
Hello, I can since see we have resolved this, however, I apologise for any inconvenience caused. I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
If you still need our assistance our customer care team will be happy to assist you. Please do get in touch with your order number for us to help you.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes,
Phase Eight Customer Care
Hello. Thank you so much for your feedback. We are so glad to hear that you have received the great customer service that you deserve. Here at Phase Eight, we wish for all of our customers to experience a smooth and enjoyable shopping experience, I am so sorry to hear that you experience these challenges whilst shopping with us. I am so glad to hear that this has now been resolved. If there is anything else we can help you with then please feel free to email us, Kind regards
Hello, Thank you for taking the time to leave us this feedback, we are pleased to hear how happy you are with your order and look forward to you shopping with us again. Kind regards
