“Beautiful dress!! Unfortunately I had to return this dress, it was one of three I ordered for my nephew’s wedding, I did keep one of the dresses but had to return this one.
The material is lovely, the design elegant, the length was just right.
Phase Eight is a go to place for occasion style dresses”
“This is a lovely dress, style and material. Unfortunately I had to return as the top billowed out rather than the pleating fitting nicely as shown in the pictures.”
Good afternoon,
Thank you for your feedback. We are pleased to hear that your package arrived quickly and was well-packaged.
We are sorry to hear that the dress was too big and too long for you. Regarding your refund, please note that it can take up to 14 working days to be processed. We appreciate your patience and understanding during this time.
If you have any further questions or need assistance, please do not hesitate to contact us.
Thank you once again for your feedback.
Kind regards, Phase Eight Customer Care