“Two same size items ordered in different colour.
One I couldn’t do up & the other although I could do up the neck was off line revealing bra strap on just one side!
I am to be Mother of the Bride & thought for the money one of these outfits would be fabulous.
Extremely disappointed with lack of consistency in sizing & the cut!
I am returning them both.”
Hello,
Thank you for letting us know exactly what you didn’t like about your order, this means we can make the design team aware so they can aim to improve future designs.
I do hope that you will find something that fits you perfectly as Mother of the Bride.
Thank you for taking the time out of your day to provide us with your feedback and for bringing this to our attention, as we value your feedback.
Best wishes.
Kay @ Phase Eight Customer Care
“I bought this with my sons up and coming wedding in mind, I went up a size, so as to be on the comfy/safe side and the bodice part (ribs and chest) was the part that didn’t fit. I wonder how women who are the actual size and have a generous size bust get on with this item? Very disappointing”
Hi there,
Thank you for your call.
We are so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,
Phase Eight Customer Care
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience.
We look forward to you shopping with us again.
Kind regards
