Hi,
We're glad to hear that you had a great experience with our online service, delivery, and return process, and that you're pleased with the quality and fit of the items you kept. We understand your disappointment regarding the sale starting after your purchase, especially since you weren't able to take advantage of the lower prices due to distance from the shop. Your feedback is valuable to us, and we'll take it into consideration for future improvements. If you need any further assistance or have any questions, please don't hesitate to reach out.
Best regards.
“Beautiful suit -zip up back which for me was difficult to do up. Button loops very difficult to do up too. I sent this back because I didn’t think I would be able to manage to go to the bathroom without a struggle, I wanted it for a wedding so can’t avoid the bathroom for the full day!
Shame as all that’s needed is a side zip instead. That’s why I given a poor rating for style.”
Hi,
We're glad to hear that you found our clothing lovely and that you had a good delivery experience! While we're sorry to hear that the item wasn't suitable for you, we appreciate your understanding. We look forward to serving you again in the future. If you need any further assistance or have any questions, please don't hesitate to reach out.
Best regards.
Hi There,
Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with both our product and the service provided and we are so happy to hear that you are pleased with the fit and quality, we look forward to you shopping with us again.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us
Kind regards,
Phase Eight Customer Care
