“It arrived burnt and burnt packaging and then I had an awful job getting a returns slip from you. You didn’t answer your phone and kept me on hold for an hour! Rubbish! Will never order online again”
Hello. Thank you so much for your feedback. We are so sorry to hear that you have not received the great customer service that you deserve. Here at Phase Eight, we wish for all of our customers to experience a smooth and enjoyable shopping experience. Please do contact us at webenquiries@phase-eight.co.uk to enable us to put things right for you. I hope this has not deterred you from ordering from us in the future as we value your custom. Best wishes
