Hello there
Thank you for taking the time to leave this feedback.
It is always great to hear a customer loves their new purchase and the delivery was prompt. We look forward to you shopping with us again soon.
Kind regards
Phase eight customer care
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the quality of your new garment. I have passed this onto our technical team to review for the future.
Kind regards.
Hello Claire,
Thank you for contacting us. We appreciate your feedback and are glad you found the dress lovely.
Regarding your return, we apologise for any inconvenience caused by the delay in receiving confirmation. If you haven't received confirmation by the 14th working day, please reach out to us again. Please provide an image of your postage receipt indicating the weight and tracking number. This will enable us to investigate the issue further and assist you in achieving the resolution you deserve.
If you have any further concerns or questions, please don't hesitate to contact us directly. We value your satisfaction and want to ensure a seamless experience.
Kind regards,
Phase Eight Customer Care
