Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. If you are still having issues with your order, please do not hesitate to contact us and we can look into the matter further.
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived not appropriately presented and packaged.
At Phase 8, we place utmost importance on ensuring a seamless shopping experience and it deeply saddens us that this has not been the case in this instance. I will be passing this onto our warehouse manager to look into, to ensure that this does not happen again in the future.
Kind regards,
Tobi, Customer Service Associate at Phase 8.
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience.
We look forward to you shopping with us again.
Kind regards
“Petite sizing is just right for my 5’3” height., particularly the fit around the armholes (dress is sleeveless). You could style dress up or down with accessories. I’m planning neutral wedge espadrilles and a cream denim jacket. Also looks nice with a simple cardigan or a summer jacket.”
Hi,
Thank you for your feedback! We're delighted to hear that you love the summer dress and that you found our service prompt, efficient, and nicely packaged. If you have any further questions or need assistance, feel free to reach out.
Best regards.