Hi there,
Thank you for taking the time to leave us feedback and we are glad that you are satisfied with our fast and excellent service.
We hope to see you again soon.
Kind regards,
Phase Eight Customer Care
Hello there, thank you for taking the time to leave Phase Eight a review. I am so pleased to hear that you loved the fit and look of the dress you ordered. However, I am so sorry to her that we let you down on your order due to the dress arriving creased due to the packaging. I have raised this with my team so we can prevent this from happening again.
Thank you for bringing this to my attention and I hope we welcome you back soon and can improve your customer experience.
- Phase Eight customer care
Hi there,
Thank you for your feedback, it is much appreciated, and we will pass it on to the relevant team to improve our product. We are sorry that you were disappointed with the quality of the dress, and that you did not receive your return label.
We hope to see you again for a better experience.
Kind regards,
Phase Eight Customer Care
Hello there,
Thank you for your feedback. I am glad you were happy with your purchase even though the sizing was not perfect. I will pass this on to the relevant team to look into.
Kind regards.
