“Was so disappointed with this dress. I ordered a petite 14. Unfortunately, the fabric did not appear to have been reduced down to accomodate a petite frame. It was a very expensive dress over £240, although I purchased it in the sale at £169 which I still consider to be a high figure for the high street. The material was awful. The zip dreadful. I had high hopes from the photograph but it was not meant to be. Sent straight back. Very poor Phase Eight quality.”
We’re really sorry to hear how disappointed you were with this dress, especially given your expectations and the price point. We understand how frustrating it must have been to find that the fit, fabric, and zip quality didn’t meet what you’d hoped for based on the images.
Your feedback about the petite fit and overall quality is very important, and we’ll be sharing this with our design and product teams so it can be reviewed. We also appreciate you taking the time to highlight this, as it helps us improve.