Thank you for your feedback. We are sorry for any delay in receiving your refund, our returns period can take up to 14 working days to process so we apologise if this period has been exceeded. Please get in touch with us with your proof of postage slip so we can look into this for you. We apologise for the delay
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
Kind regards,
