“The dress looked lovely online but disappointed by the quality of material as it was pulled in a couple of places and the hem was not sewn neatly all over. I expected for the high price tag, perfection. I do have a few photos but cant see how to attach photos. Wouldn't recommend.”
Hello. Thank you so much for your feedback. We are so glad to hear that you have received the great customer service that you deserve. Here at Phase Eight, we wish for all of our customers to experience a smooth and enjoyable shopping experience. If there is anything else we can help you with then please feel free to email us, Kind regards
“My son is getting married next year and like anyone who is indecisive they like to have plenty of choice. This could be my dress it’s beautiful on without looking too Mummsie.”
Hi
Thank you for taking the time to leave this feedback, I am delighted to hear that you are happy with our service. I am sorry to hear that we have let you down on the sizing of your purchase, I will of course pass this feedback to the garment team. I hope you found a suitable alternative! Kind regards,
Phase eight customer care
