“Item was a nice colour but judging on how horribly creased it was on arrival I don’t think it’s made from a very good fabric definitely one for packing to take away”
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
Kind regards,
“Nice fabric & well made but on the big size. Ordered a size 14 (although usually a size 12) because looked a slim fitting dress, however it swamped me”
Good afternoon
Thank you for taking the time to leave a review on your purchase with Phase EIght and it's a shame the Jackie dress was not perfect for you. We are pleased you found the return process to be quick and easy.
We hope you continue to enjoy shopping with us.
Phase Eight Customer Care
Hi there
thank you for taking the time to leave this feedback, I am sorry to hear you are unhappy with the customs fees, unfortunately, this is not something we have any control over.
Kind regards, Phase Eight customer care
