Hello Alison,
Thank you for your feedback. We are very sorry to hear this item was unsuitable for you, due to being too long. I will, of course, pass this on to the garment team. We hope you were able to receive a swift refund and find a suitable alternative.
Kind regards,
Phase Eight Customer Care
Hello, thanks for the feedback.
I am so pleased that you love your order, we hope you can enjoy shopping with us again soon.
Best wishes, Phase Eight Customer Care.
Hello, thanks so much for your feedback.
I am so pleased you love your order, we hope you enjoy wearing it on many occasions and hope you can shop with us again soon!
Best Wishes, Phase Eight Customer Care.
Hello, thanks so much for your feedback.
I am so pleased you love your order, we hope you enjoy wearing it on many occasions and hope you can shop with us again soon!
Best Wishes, Phase Eight Customer Care.
“Dress was too long. Im 5’6 yet would have needed altered. The bodice was a bit strange. Too much material in the centre, resulting in a strange bulge. A little shorter and less material in the bodice and it would have been gorgeous.”
Hello
Thank you for this feedback. We are always looking at ways to improve our service and packaging, I will pass this feedback on to the team. We look forward to you shopping with us again soon. Kind regards, Phase Eight customer care
“Beautiful dress but far too long. I'm 5'6" and even with 5 inch heels it reached the floor. As it's pleated it would cost too much to get it altered.”
Hi there,
Thank you for taking the time to leave this feedback, I am delighted to hear that you are happy with our service. I am sorry to hear that we have let you down on the length of your dress, I will of course pass this feedback to the garment team.
Kind regards, Phase eight customer care
