Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Hello. Thank you so much for your feedback. We are so glad to hear that you have received the great customer service that you deserve. Here at Phase Eight, we wish for all of our customers to experience a smooth and enjoyable shopping experience. If there is anything else we can help you with then please feel free to email us, Kind regards
Hello,
I am so very sorry to hear that you received your order in less than perfect condition. This is not our usual level of customer service at all. I can see that we have been in touch with you.
Please be advised that this will be raised internally with the relevant team for training purposes.
If you need our assistance, please do call our customer care team and we will be happy to help you.
I do hope that this has not deterred you from shopping with us as we do value your custom. Thank you for taking the time out of your day to provide us with your feedback.
Best wishes.
Kay @ Phase Eight Customer Care
