“Elegant dress in stunning ombré colours. The pleated style hangs perfectly, a good midi length on me at 5’ 6”. Accessories can be matched to either colour to finish of a sophisticated look. Perfect for a summer wedding.”
Hello Steffen, Thank you for your kind words about our dresses! I’m so sorry for the frustration you experienced with the return process. I understand how disappointing that must have been, especially when you were expecting a quicker resolution. I have passed on your comments, to help us improve our return services for international customers.
After looking into your account, I’m pleased to confirm that your refund has now been processed. I truly appreciate your patience and understanding and I apologise for any inconvenience this caused. Kindest regards,
Phase Eight customer care
“Absolutely gorgeous! A style I’ve bought before in other colours, so I knew already that it would fit and suit me, but this is a particularly flattering colourway. I prefer to wear the dress without the sash, as it happens, but snipping off the thread-loops is easily done.”
