Good afternoon Sunday,
We’re very sorry to hear that you haven’t received a response to your emails. This is not the level of service we aim to provide, and we completely understand your frustration.
Please rest assured that we take this seriously and would like to resolve this for you as soon as possible. Could you kindly reach out to us again via webchat, https://www.phase-eight.com/here-to-help/contact-us.html, so we can prioritise your query?
Thank you for bringing this to our attention, and we apologise for the inconvenience caused.
Kind regards, Phase Eight Customer Care
Hello, thanks so much for your feedback.
I am so pleased you love your order, we hope you enjoy wearing it on many occasions and hope you can shop with us again soon!
Best Wishes, Phase Eight Customer Care.
