Hi there, Thank you for sharing your concerns. I’m truly sorry to hear about the delay in processing your return and refund. I understand how frustrating it must be to wait such a long time, and I apologise for the inconvenience this has caused. After looking into you account, I can see that this has now been refunded by our team. Thank you for your patience and understanding.
Kindest regards,
Phase Eight customer care
“I felt amazing in it with my earring and necklace Sharon steam my outfit as there was few creases in it from the packaging Sharon was great help definitely shop there again”
