“The dress arrived shoved into a plastic bag, then a thick paper bag. It was all crumpled up. As I took it out of the bag. I got the feel of the material. Very rough, cheap feeling, horrible and would have been very itchy scratchy had I tried it on.
The silvery detail was actually holographic, like teenagers gear from Claire’s accessories. I didn’t even try it on. Sent it straight back. For £299.00 I expect for an occasion dress to arrive in pristine ready to wear condition, beautifully presented with care and tissue paper and of very good, if not luxury, quality.
It’s the first disappointment ever from Phase Eight. Shame.”