“Firstly ordered this dress in petite fitting im only 5ft tall, but it was too short in the knitted top part if the dress, so ordered a regular.
As other reviews have mentioned the skirt did come creased but I gave it a light press and mine was fine. Really pleased ut looks lovely and am taking it on a cruise in December.”
“Really disappointed with this, it looked nothing like the picture when it arrived, mainly because it was packaged in a small plastic bag and paper envelope and the pleats were so crumpled they would not drop out.
Really sad that a premium brand can’t pack its products so that they arrive in usable condition.”
“The dress initially looked lovely when I tried it on. Happy with it, I removed the labels. When I put it on a hanger I noticed the box pleats at the back were so creased it looked awful. I took it to a dry cleaners to get it pressed and it’s not possible. They tried steaming it but it didn’t work. The dress was ruined before I could wear it. It’s not fit for purpose at a price of £120. I can’t send it back because I unwittingly removed the labels. Awful material which doesn’t hold the pleats and creases really badly. Complete waste of money.”
Hello, thanks so much for the feedback,
I am so sorry that the dress was not right, we hope you were able to return for a swift refund.
Best wishes, Phase Eight Customer Care.
