Hello there,
Thank you for your feedback. We’re so sorry to hear about your experience and truly understand how disappointing it must have been. We appreciate you sharing your thoughts with us, and please know that we’ll be using your comments to improve. Your feedback means a lot to us, and we hope to provide a better experience next time.
- Phase Eight Customer Care
“As above, the fabric was itchy and scratchy against my skin due to sequins on the inside. Also poorly made underskirt with tendency to hang lower than the dress.”
“I like everything about this dress and although the event I bought it for has been cancelled , I will still keep it as it looks so good on. One slight issue is that the sequins around the neck might scratch whilst wearing it but I won’t know until I actually wear it,”