Hello Wilma,
Thank you for your feedback. I'm so sorry to hear about your experience, and I completely understand your frustration. This is absolutely not the level of service we want to provide, and I sincerely apologise for the delays and lack of communication.
Please know that we take your feedback seriously, and I will ensure this is looked into urgently. In the meantime, if there's anything else I can do to help, please do let me know.
- Phase Eight Customer Care
“Absolutely gorgeous, perfect for a spring wedding I'm going to. A true scarlet red, a definate gead turner, perfect fit true to size only problem struggling for what colour accessories as it goes with so many colours but I'm sure I'll get there in the end.”
