Hello there, I am truly sorry to hear that we have let you down on your order this time because your order did not arrive on time for your holiday. I can see that this is being investigated by our team and we hope to have this resolved shortly. I do hope that this has not deterred you from ordering from us in the future as we do value your custom. Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback. Best wishes
