Good afternoon,
Thank you for taking the time to leave us a review.
I'm sorry to hear that your dresses arrived stuffed into a cardboard box, of which the tape had come undone meaning the dresses were not secured. This is certainly not how we would expect our orders to arrive in this condition, this is certainly not what we would expect. I will of course pass this feedback onto our dispatch team to review. I sincerely apologise for any inconvenience or disappointment this has caused.
Kind regards, Phase Eight Customer Care
