“Absolutely beautiful bought this for my sons wedding . Fits perfect just what I was looking for. material is beautiful I feel stunning in this .10 out of 10 wish you would make it in other colours for other occasions to buy for Thankyou . Love the style of it it’s very elegant makes you feel like a million dollars in this dress .”
“Decided to send back as bought another more suitable dress. Received acknowledgment from phase eight saying it had been refunded. Three weeks later and money still has not been returned even though I have sent umpteen e-mails. Tried to contact customer services. Held on for 21 minutes eventuality gave up.”
Good morning!
Thank you for taking the time to leave your feedback. We're truly sorry that your experience did not meet your expectations.
Please don’t hesitate to reach out to our Customer Care team at webenquiries@phase-eight.co.uk, and we will be more than happy to assist you in resolving this matter.
Wishing you a wonderful day.
Warm regards, Customer Care Team
