“This dress is actually a lovely dress. But when your a larger size it’s more difficult to see how a dress is going to look. In the picture it looks great and all fitted nicely and a larger person is just slightly bigger with a round belly and bottom. On myself the dress showed lumps bumps and doesn’t fit like the advert. The top half fitted ok and shoulders are covered. Someone whose body is shaped like a pencil it will look fabulous. Would make a lovely bridesmaid dress.
The material and embroidery is lovely but the lining kept riding up and sticks to nylons. Could have been a nicer material for the lining as it’s an expensive dress.”
Good afternoon
Thank you so much for your thoughtful feedback. We completely understand how challenging it can be to shop online, especially when it comes to finding clothing that fits and flatters your body shape. We’re sorry to hear that you’ve had difficulty visualizing how items might look on you. Your point about our models is valuable, and we will definitely take it into consideration as we look for ways to better represent a diverse range of sizes and body types.
We truly appreciate your input and will keep working to improve the shopping experience for all our customers. If you ever need assistance with sizing or styling, please don’t hesitate to reach out to our team—we’re happy to help however we can.
Thanks again for sharing your thoughts with us!
“I like the dress. It is as advertised and size is right. The only problem is that there is no split in the hem at the back of the straight skirt so it makes going up or down stairs tricky.”
Hi There,
Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with both our product and the service provided and we are so happy to hear that you are pleased with the fit and quality, we look forward to you shopping with us again.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us
Kind regards,
Phase Eight Customer Care
Hello there,
Thank you for taking the time to leave us feedback and we're so sorry that we were unable to fulfil your order. It honestly doesn't happen very often but our website has been receiving an unprecedented amount of traffic lately and we've sold through lines incredibly quickly. It just hasn't had a chance to keep up in some instances. We hope you understand and have a lovely rest of your day.
Kind regards.
