Hello,
I am so very sorry to hear that your Carissa Cutabout Stripe Top has a hole after wearing once. This is not our usual level of customer service at all. Please be advised that this will be raised internally with the relevant team for training purposes. Please do get in touch with our customer services team who will be more than happy to assist you. I do hope that this has not deterred you from shopping with us as we do value your custom. Thank you for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care