“Absolutely loved this jumper, better as purchased in the sale, great colour, flattering style and three quarter sleeves. Low stars as sadly the material falls well below Phase Eight usual standards. I purchased in Sept for delivery to my daughter, I live abroad so actually did not wear the jumper until our Christmas visit. It has now been worn a handful of times and washed just twice and I notice it is covered, inside and out with ‘bobbles’, I am so disappointed. Hopefully it will last next winter but I expect more from Phase eight.”
Good afternoon, Thank you for taking the time to leave us some important Feefo feedback, I am pleased we received a 2 star rating from you but I do hope next time we can achieve our usual 5 stars. I am delighted to see the delivery and returning process was quick and simple. We really appreciate you bringing the order issue to our attention so we can work towards this not happening to yourself or another customer again.
Best wishes, Victoria @ Phase Eight Customer Care
“Like the colour but the material was a bit ‘nylony’ looking. I usually like anything with a cowl neck but this wasn’t really waterfall enough to be a proper cowl neck.”
Hi There,
Thank you so much for your feedback. We are happy to hear that you are pleased with our services. I'm glad to hear that you're a happy customer and had a positive experience with your Phase Eight order! Have a lovely rest of your day.
Kind regards,
