“The top is really lovely and the photographs online are a true representation. It is a smart/casual addition to my summer wardrobe. It is not a cheap top, even in the sale but I really like and am sure I will get lots of wear out it.”
Hi There,
Thank you so much for your feedback. I'm glad to hear that you had a brilliant online shopping experience! The anticipation of receiving your order can indeed be exciting, especially when you're looking forward to the items you've purchased. Have a lovely rest of your day.
Kind regards,
“Nice top and fit. Looks smart on and can be dressed up or down. I like that it's non seasonal so can be worn at any time of year. It's on the small side so size up. It arrived badly creased ..... again!”
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can.
I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
I am very sorry to hear that this is the service that you have received from our couriers, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. If you are still having issues with your order, please do not hesitate to contact us and we can look into the matter further.
Kindest regards,
Phase Eight Customer care
Hi there,
Thank you for such positive feedback.
We are so glad you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
