Hi there,
Thank you for taking the time to leave us feedback and I'm delighted to hear that you had a quick delivery.
Thank you so much for purchase.
Have a lovely day
Kind regards
Hello,
I am sorry to hear that we have let you down on our service to you on your order this time as your order Gift card refund has not been requested. I have emailed you regarding this and you should now have received that.
I do hope that this has not deterred you from ordering from Phase Eight in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care